The employees' only answer is that KlarTech has been defunded by order of the Drakstaden Government; they don't have a reason and they don't need one. This can be further investigated once characters have the opportunity to explore the Democratic Complex in the next log!

As for Gunnar, he is known as being a good man, though a bit surly and rough around the edges (his twin sister Inger is friendlier), and many people -- particularly those in the middle class -- are somewhat wary of the rumors that he deals in the black market. He knows enough about cybernetics to do very basic repairs, but is unable to offer the same surgery options that Lundberg does.